Please provide your thoughts regarding this draft Enterprise spice process Assessment Model. Please use the attached commenting template, and return your comments to W




НазваниеPlease provide your thoughts regarding this draft Enterprise spice process Assessment Model. Please use the attached commenting template, and return your comments to W
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Enterprise SPICE (ISO/IEC 15504) Draft Process Assessment Model

(Process Dimension) - October 2009


CALL FOR REVIEW! CALL FOR REVIEW! CALL FOR REVIEW!


Please provide your thoughts regarding this draft Enterprise SPICE Process Assessment Model. Please use the attached commenting template, and return your comments to Winifred.menezes@ieee.org.

We request review comments by 20 November 2009. Thank you for your valued participation.


Introduction:

As an enterprise pursues organizational excellence, there are many improvement models, standards, and approaches available. Each might help with part of the business, or address selected compliance requirements, but using several separately can be expensive, confusing, and ineffective.


The Enterprise SPICE project, sponsored by the SPICE User Group, is tasked to help address this problem by integrating and harmonizing various models and standards into a single enterprise improvement model …known as Enterprise SPICE. Enterprise SPICE intends to provide an efficient effective mechanism for assessing and improving processes deployed across a typical, large or small, enterprise.


Enterprise SPICE Scope:

Enterprise SPICE is not starting from scratch, but builds on Federal Aviation Administration's (FAA) integrated Capability Maturity Model (iCMM) plus extensions, and augments this model with additional disciplines, source models and standards that have been determined by the Enterprise SPICE project stakeholders. This initial Enterprise SPICE release addresses the following:


  • Discipline Scope: The baseline disciplines from the iCMM (enterprise governance/management; full lifecycle engineering; acquisition; quality management; safety and security; general management; core supporting disciplines) plus: service management; human resource management; knowledge management; investment management; and environment.

  • Sources: The baseline sources from the iCMM (ISO 9001, ISO/IEC 12207, ISO/IEC 15288, ISO/IEC 15504, Malcolm Baldrige National Quality Award criteria, CMMI, EIA 731, SA-CMM, SE-CMM, SW-CMM, MIL-STD-882C, MIL-STD-882D, IEC 61508, DEF STAN 00-56, ISO 17799, ISO 15408, ISO/IEC 21827, and NIST 800-30) plus: ITIL, ISO 20000, CobiT, People CMM, ITIM, ISO 14000 and other references such as eSCM and PMI documents. (Note latest versions have been used as determined by the Enterprise SPICE Advisory Board.)


Additional disciplines and sources may be addressed in subsequent Enterprise SPICE releases.


Enterprise SPICE Structure:

The initial Enterprise SPICE architecture brings together these disciplines and sources into a structure with 3 categories, 1 application area, and 29 processes. This structure is depicted below. Each process has been mapped to sources that are integrated into that process.


  • Governance/Management CategoryThe governance/management category includes processes that: set vision, goals, strategy, and direction; initiate, align, plan and track activities that accomplish the objectives of the enterprise, organization, project or team; oversee execution of other processes.

  • Life Cycle CategoryThe life cycle category includes processes that: develop, maintain, transition, operate a product or service to provide or sustain services a customer needs; cover the typical life cycle of a product or service.

  • Support CategoryThe support category includes processes that: are used by other processes when needed; contribute to the success and quality of all the processes.

  • Special ApplicationsSpecial “application areas” provide ways Enterprise SPICE processes might be implemented for a particular application. The practices, called “application practices”, are implemented by using other Enterprise SPICE processes in the context of the special application. This facilitates the re-use of the model without recreating processes that are already well established.



Enterprise SPICE Process Dimension - Structure


Governance/Management Category (9 processes)

Special

Aps (1)

Integrated Enterprise Management

Investment Management

Human Resource Management

Enterprise Architecture


Business Relationship Management

Supplier Agreement Management

Tendering/Insourcing


Project Management

Risk Management


S

a

f

e

t

y


Life Cycle Category (8 processes)



a

……………………………………....…..Needs…………………………………………

Requirements Deployment, Transition, and Disposal

Design Integration

Design Implementation Operation and Support

……………………………………….Evaluation………………………..…………..


n

d


S

e

c

Support Category (11 processes)


u

r

Alternatives Analysis

Quality Assurance and Management

Change and Configuration Management

Information Management

Knowledge Management


Measurement and Analysis

Work Environment

Process Definition

Process Improvement

Training

Research and Innovation

i

t

y


Enterprise SPICE Process Assessment Model:

This document contains the draft process dimension of the Process Assessment Model (PAM) for Enterprise SPICE. The process dimension includes Process Reference Model elements (purpose and outcomes) plus process performance indicators (base practices and work products). Review comments received on the previously distributed Process Reference Model have been adjudicated and incorporated, as appropriate, in this revision. Base practices, work products, and relationship notes have been added. Each process description also identifies the source documents and their processes or clauses that were brought together to derive the purpose, outcomes, and base practices. Detailed mappings of these elements to sources and related references are additionally provided as an appendix. (Note that these are initial mapping tables, organized by process, and that a comprehensive mapping document will be developed demonstrating coverage).


Author guidelines, templates, and further information on source and reference documents are available on our project website: http://spiceforum.webexone.com .


Acknowledgements:

The following Enterprise SPICE project team members participated in authoring this document:


  • Project Leader: Linda Ibrahim (United States)

  • Lead authors: Amalia Alvarez (Uruguay), Luigi Buglione (Italy), Wolfgang Daschner (Germany), Christiane Gress von Wangenheim (Brazil), Bill Howard (United States), Linda Ibrahim (United States), Dirk Malzahn (Germany), Antanas Mitasiunas (Lithuania), Boris Mutafelija (United States), Jeff Roth (United States), Rob Stites (United States), Ozgur Tufekci (Turkey), Curt Wells (United States)

  • Buddies and Key Reviewers: Alejandro Bedini (Chile), Bill Bradford (United States), Francois Coallier (Canada), Alec Dorling (Sweden), Vicky Hailey (Canada), Janos Ivanyos (Hungary), Fred Kaminski (Germany), Winifred Menezes (Canada), Terry Rout (Australia), Ernest Wallmuller (Switzerland)
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