Скачать 98.03 Kb.
For the first part of this exercise, I explored the online reference collection of the library at the University of Illinois at Urbana-Champaign. This online reference collection contained a significant number of online ready reference resources that are made available to the university’s students. The library’s website divides these reference sources into 28 useful categories. The following table contains the information for one ready reference source in each of the 28 categories. The column on the far left lists the reference category, the middle column lists the name of the ready reference source in that category, and the far right column lists the description of that ready reference source.
a) For this second part of Exercise 1, I visited the Homer Babbidge Library at the University of Connecticut. The Homer Babbidge library is an academic library located at 369 Fairfield Way in Storrs, CT. It serves University of Connecticut students (both undergraduate and graduate), staff, and alumni. The Homer Babbidge library is home to 3.6 million printed volumes, 51,000 print and electronic periodicals, 4.3 million units of microform, and 232,000 maps. This academic library also provides e-books, audio-visual materials, music scores, and databases to the community that it serves.
The reference collection specifically consists of 35,000 non-circulating reference sources, which are classified using the Library of Congress classification. While visiting this academic library, I was able to familiarize myself with this library’s reference collection. To do so, I perused the reference collection, and then selected one book in each of the 28 reference categories specified above, and recorded its bibliographic information. For each of the categories that I could not readily find in the reference collection, I spoke with a professional reference librarian, who was able to help me find sources for some of the categories that I had not yet found a source for. The professional librarian that I spoke with was certainly competent and knew what he was talking about. He was certainly polite, but was not especially friendly. I made sure to pay specific attention to both his verbal and nonverbal communication. While his verbal communication was polite and not unfriendly, his nonverbal communication gave off the message that he was not particularly interested in helping me. As a person seeking information in a library, this interaction would make me less inclined to revisit this library for my information needs.
b) To become familiar with the Homer Babbidge Library’s catalog, I found some of these reference sources in the catalog, and then located them on the shelves. The types of reference books found at the Homer Babbidge Library at the University of Connecticut fall into the following categories: acronyms; addresses and phone numbers; almanacs; archives; article indexes and abstracts; biographies; book reviews; books in print; citing print and electronic resources; colleges and universities; copyright and fair use; countries, states, and cities; dissertation and theses; genealogy; grants; health information; literary criticism; societies and associations; statistics; University of Connecticut information; writing and plagiarism help; history; psychology; religion and ethics; economics; social sciences; sports science; business; women’s studies; law, government, and criminology; music; linguistics; film and theater; chemistry, physics, and biology; and warfare and military science.
c) The table below contains the 28 reference categories analyzed, the title and bibliographic information of the book selected for each category, and the call numbers associated with these books. If the Homer Babbidge library did not have any books within a certain category, that category was marked N/A.
d) Once the aforementioned information was recorded, a list was made of each of the 28 categories that were not available through this library’s print reference collection. The library’s website does, however, offer ready reference sources for each of these categories not contained within its print collection. The reference categories for which the Homer Babbidge library did not have print resources include the following: citation management tools, calculation and converters, conferences and proceedings, impact factors and journal rankings, and polls and surveys.
Even though the Homer Babbidge Library does not provide printed reference sources for these categories, it does offer online ready reference resources to its clientele for each of these categories. For example, the Homer Babbidge Library makes RefWorks available to its clientele online to aid users in citation management. Similarly, it also provides its clientele with iPoll national poll data online for survey and poll information. It also provides Journal Citation Reports on its website that allows users to rank and compare journals. Many of the databases that the Homer Babbidge Library subscribes to provide information on conferences and proceedings related to the subject matter which they pertain to. In regard to the category of calculation and converters, the library’s website contains links to many helpful websites such as Wolfram Alpha, and also provides helpful software such as Mathsource, to aid users in their calculating and converting needs. Overall, even though the Homer Babbidge Library does not have print reference sources for each of these 28 categories, it does provide some kind of reference resource to users for each of the 28 categories.
e) Another list was then made of the reference categories that were available at this library, that were not available at the Library at the University of Illinois at Urbana-Champaign. This list includes history, psychology; religion and ethics; economics; social sciences; business; sports science; women’s studies; law, government, and criminology; music; linguistics; film and theater; chemistry, physics, and biology; and warfare and military science. The following table contains information associated with one book in each of these new reference categories, including that book’s bibliographic information, and call number.
To reiterate, the Homer Babbidge library at the University of Connecticut is an academic library that serves the University of Connecticut students, staff, and sometimes, alumni. It houses 3.6 million print volumes, 51,000 electronic and print periodicals, 35,000 reference books, 4.3 million units of microform, and 232,000 maps. This library also subscribes to more than 1,000 academic databases that cover a myriad of topics.
For the interview portion of this assignment, I spoke with a different professional librarian at the Homer Babbidge Library than the one I spoke with regarding the former portion of this assignment. The librarian that I interviewed and observed received his MLS approximately three years ago, and has been working for as a reference librarian at the Homer Babbidge Library for about a year. After interviewing him, and observing him performing a reference interview, I was able to determine that he seemed to be fully competent and friendly. Both his verbal and nonverbal communications were friendly and inviting to me and his information customers. After coming to him and receiving such friendly service, I would me much more likely to come back to this library for information in the future. After observing a reference transaction between him and a library user, I asked him the following questions, and got the following information from him regarding the reference services at the Homer Babbidge Library.
a. How many User Groups have been identified in this library?
The user groups at the Homer Babbidge Library can be broken down into five main categories: undergraduate students, graduate students, university staff, university faculty, and occasionally university alumni.
b. Which user group(s) are using the library’s reference services mostly? For what kind of reference/information needs?
University of Connecticut graduate students are the user group that use the reference services at the Homer Babbidge Library the most frequently. For the most part, they use the reference services for conducting research for writing research papers, theses, and dissertations they need to write in order to obtain their masters or PhD degrees. University professors also frequently use the reference services provided by the library, albeit less than graduate students do. The extent to which professors (university staff) use these services is dependent upon the professor’s field of study, and whether or not they are conducting research at the university.
c. What types of reference services are provided in this library? e.g. ready reference, bibliographic instruction, information literacy course, online search workshops for teaching the use of special resources, etc.
The Homer Babbidge Library provides a myriad of reference services. For example, it offers many different ready reference sources to its users, with its website allowing users to remotely access these ready reference resources. The Homer Babbidge Library, together with the rest of the University of Connecticut Libraries, also offers users an Information Literacy Program, which helps users understand today’s information environment. It teaches users to locate, evaluate, and use the information resources provided by the library, and supports the research goals of the university curriculum.
In addition to these reference services, the Homer Babbidge Library also offers bibliographic instruction sessions taught by the library staff. These services are an important aspect of helping users reach the research goals of the university. In addition to these sessions, the library also provides many online resources to aid library users in bibliographic instruction.
The Homer Babbidge Library offers in person services to its users. To supplement these in person reference services, the library also has subject specialists for each of the subjects being studied at the University of Connecticut. The library’s website makes the names, phone numbers, and e-mail addresses of each of these specialists readily available so that users can easily determine which subject specialist to contact, and how to go about contacting them.
In addition to these in person services, the Homer Babbidge Library also provides telephone reference services during the hours that the library is open. The library is also trying out reference services through telephone texting. In addition to these in person services and telephone services, the library also offers reference services via the computer. Users can e-mail reference questions to reference librarians, and will receive a response within two days (Monday through Friday). Monday through Thursday between 9am and 7pm and Friday between 9am and 5pm, users can chat online with a reference librarian to obtain reference help. Overall, the Homer Babbidge Library offers in person, telephone, and computer reference services.
e. Does the library participate in cooperative library reference services? e.g.
The Homer Babbidge Library is a member of the Boston Library Consortium, which consists of 19 academic and research libraries throughout New England. While these libraries do not share periodicals and journals with each other, they do allow users from other libraries within the consortium to borrow different materials in their collection. This consortium, however, is not strictly a reference service consortium.
In addition to these interlibrary lending services, users of the Homer Babbidge Library also have access to the reference services and research databases made available through all of the University of Connecticut Libraries. This includes the libraries located at each of the different branches of the University of Connecticut, as well as the special collection libraries located throughout the main Storrs campus. The Homer Babbidge Library does not, however, participate in a 7/25 reference service consortium or any other cooperative library reference services.
|Address: School of Music, University of Illinois, 1114 West Nevada, Urbana, Illinois 61801; Home: 1423 Cambridge Dr., Champaign, IL 61821||The University of Illinois, Urhana-Champaign|
|E103 Online Editing Exercise 1 (6 pts.)||Engaging sport and exercise science students via participation using online collaborative learning (ocl)|
|74-4 Baskin, A. B., "A comparative Discussion of Variable-Valued Logic and Grammatical Inference," Report No. 663, Department of Computer Science, University of Illinois, Urbana, 1974. 74-6||Online Library Resources Descriptions 2011-2012|
|Online Library Resources Descriptions 2011-2012||Special Online Resources at Bizell (Go to Library Home Page, then Databases, look under first letter). We are extremely fortunate in our holdings|
|Champaign, Illinois||Putting the University Online: a learning Organization Model for Electronic Transformation|